Diploma of Hospitality Management
Course Overview
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
You can apply for the recognition of existing qualifications or skills, knowledge and experience (Credit and/or Recognition of Prior Learning). The granting of Credit or RPL may affect course fees as well as the duration of the course. Please refer to our ‘International Student Handbook’ for more details.
Course Structure
Students must complete the following units of competency:
Core:
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM008 Roster staff
SITXHRM009 Lead and manage people
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXWHS007 Implement and monitor work health and safety practices
Electives:
SITXFSA005 Use hygienic practices for food safety
SITHKOP013* Plan cooking operations
SITHCCC023* Use food preparation equipment
SITHCCC026* Package prepared foodstuffs
SITHCCC027* Prepare dishes using basic methods of cookery
SITHCCC028* Prepare appetisers and salads
SITHCCC029* Prepare stocks, sauces and soups
SITHCCC030* Prepare vegetable, fruit, eggs and farinaceous dishes
SITHCCC035* Prepare poultry dishes
SITHCCC036* Prepare meat dishes
SITHCCC037* Prepare seafood dishes
SITHCCC038* Produce and serve food for buffets
SITHCCC040* Prepare and serve cheese
SITHCCC041* Produce cakes, pastries and breads
SITHCCC031* Prepare vegetarian and vegan dishes
SITHCCC042* Prepare food to meet special dietary requirements
SITXFSA006 Participate in safe food handling practices
Entry Requirement
| Admission Requirements | |
|---|---|
| Minimum Age to Apply | 18 years of age or above at the time of enrolment |
| Academic Entry Requirements | Must have completed year 12 or equivalent. |
| Language Requirement | |
|---|---|
| IELTS Score (Minimum) | IELTS overall band score 5.5 or more, or equivalent accredited English language test. |
Career Opportunities
This SIT50422 Diploma of Hospitality Management qualification enables the student to seek employment in mid-level job roles in the hospitality and service industry such as in the airlines, railways, travel agencies, cruise companies, theme parks, entertainment facilities, sport organisations, hotel management and so on.
Moreover, graduated students may wish to continue their education in various diploma level qualifications such as SIT60322 Advanced Diploma of Hospitality Management, or at tertiary level in the Australian higher education providers and universities.