This qualification is for senior operators who use a range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides students with the skills and knowledge they need to work as a departmental or small business manager in the hospitality industry. Sectors that students can work in include restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows students to acquire targeted skills in accommodation services, cookery, food and beverage and gaming.
Admission Requirements | |
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Minimum Age to Apply | Be at least 18 years of age at commencement of course |
Academic Entry Requirements |
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Language Requirement | |
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IELTS Score (Minimum) |
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Subject Name | Subject Type | Fees |
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Enhance customer service experiences | Core | |
Develop and manage quality customer service practices | Core | |
Manage conflict | Core | |
Manage finances within a budget | Core | |
Prepare and monitor budgets | Core | |
Identify and manage legal risks and comply with law | Core | |
Roster staff | Core | |
Lead and manage people | Core | |
Monitor work operations | Core | |
Establish and conduct business relationships | Core | |
Implement and monitor work health and safety practices | Core | |
Use hygienic practices for food safety | Elective | |
Plan cooking operations | Elective | |
Use food preparation equipment | Elective | |
Package prepared foodstuffs | Elective | |
Prepare dishes using basic methods of cookery | Elective | |
Prepare appetisers and salads | Elective | |
Prepare stocks, sauces and soups | Elective | |
Prepare vegetable, fruit, eggs and farinaceous dishes | Elective | |
Prepare vegetarian and vegan dishes | Elective | |
Prepare poultry dishes | Elective | |
Prepare meat dishes | Elective | |
Prepare seafood dishes | Elective | |
Produce and serve food for buffets | Elective | |
Prepare and serve cheese | Elective | |
Produce cakes, pastries and breads | Elective | |
Prepare food to meet special dietary requirements | Elective | |
Design and produce business documents | Elective |
This course provides participants with the skills to obtain the occupational position across various industrial sectors. Job roles and titles vary across these different industry sectors. Possible job titles relevant to this qualification include: