Diploma of Hospitality Management
Provider:
Course Code:
SIT50416
CRICOS Code:
091064G
Qualification Level:
Diploma
Course Area:
Food, Hospitality and Personal Services
Duration:
48-Week
Study Mode:
Full Time
Course Fees:
Send Enquiry
Delivery Mode:
On Campus
Target:
International
Intake:
January, April, July, October
Course Overview
This qualification reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This course has a workplace component.
Course Structure
The following subjects will be taught:
- BSBDIV501 Manage diversity in the workplace
- BSBMGT517 Manage operational plan
- SITXCCS007 Enhance customer service experiences
- SITXCCS008 Develop and manage quality customer service practices
- SITXCOM005 Manage conflict
- SITXFIN003 Manage finances within a budget
- SITXFIN004 Prepare and monitor budgets
- SITXGLC001 Research and comply with regulatory requirements
- SITXHRM002 Roster Staff
- SITXHRM003 Lead and manage people
- SITXMGT001 Monitor work operations
- SITXMGT002 Establish and conduct business relationships
- SITXWHS003 Implement and monitor work health and safety practices
Elective units
- SITXFSA001 Use hygienic practices for food safety
- SITHFAB002 Provide responsible service of alcohol
- SITHFAB004 Prepare and serve non--alcoholic beverages*
- SITXFSA004 Develop and implement a food safety program
- SITHKOP004 Develop menus for special dietary requirements
- SITHFAB016 Provide advice on food
- SITXINV003 Purchase Goods
- SITXINV004 Control stock
- BSBSUS401 Implement and monitor environmentally sustainable work practices
- SITXFIN002 Interpret financial information
- SITXHRM004 Recruit, select and induct staff
- SITXHRM006 Monitor staff performance
- SITHIND002 Source and use information on the hospitality industry
- SITXMPR007 Develop and implement marketing strategies
- SITHIND004 Work effectively in hospitality service (external work placement 36 shifts)
Entry Requirement
| Admission Requirements | |
|---|---|
| Minimum Age to Apply | Students must be 18 years or older. |
| Language Requirement | |
|---|---|
| IELTS Score (Minimum) | Students must have an IELTS score of 5.5 or it's equivalent. |
Pathway
- CertIV Com Cookery + Dip Hos Man
Career Opportunities
- Banquet Or Function Manager
- Chef De Cuisine
- Chef Patissier
- Executive Housekeeper
- Front Office Manager
- Gaming Manager
- Kitchen Manager
- Motel Manager
- Restaurant Manager
- Sous Chef
- Unit Manager (Catering Operations)
Internship or Work Placements
Since there are no core skills to learn prior to working in a front-of-house situation and training is performed by the workplace to their standards and processes, work placement can occur throughout the 48 weeks of the qualification and consists of 36 shifts (100 hours) for SITHIND004 Work Effectively in hospitality service.