Diploma of Hospitality Management
Course Overview
RGIT Australia’s Diploma of Hospitality Management (SIT50422) provides students with the opportunity to gain the knowledge and training required to become a skilled manager in the hospitality industry. In this course, you will gain practical skills tailored to working in restaurants, cafes, hotels and other hospitality areas.
The graduates of Diploma of Hospitality Management course is designed to provide employment opportunities in a variety of supervisory or management positions.
This program will provide the individual with a flexible career pathway in the role of Manager in a range of hospitality areas. The Diploma of Hospitality provides skills and knowledge for supervisory and entry level management skills in the hospitality industry. Through the study of marketing, financial management, human resource management, workplace diversity, legal knowledge for a hospitality business, rostering staff and quality hospitality service, graduates will be qualified to seek employment in many areas of the industry.
Course Structure
Students will need to complete 13 core units and 15 elective units of competency to attain the qualification.
Core Units
- SITXHRM003 Lead and Manage People
- BSBDIV501 Manage diversity in the workplace
- BSBMGT517 Manage Operational Plan
- SITXCCS007 Enhance customer service experiences
- SITXCCS008 Develop and manage quality customer service practices
- SITXCOM005 Manage Conflict
- SITXFIN003 Manage Finances within a budget
- SITXFIN004 Prepare and Monitor Budgets
- SITXGLC001 Research and comply with regulatory requirements
- SITXHRM002 Roster staff
- SITXMGT001 Monitor Work Operations
- SITXMGT002 Establish and conduct business relationships
- SITXWHS003 Implement and monitor work health and safety practices
Elective Units
- SITXFSA001 Use Hygienic Practices for food safety
- SITXWHS001 Participate in safe work Practices
- SITXCCS006 Provide Services to customers
- SITHIND002 Source and use information on the hospitality industry
- SITXCOM002 Show Social and Cultural Sensitivity
- SITXHRM001 Coach others in Job Skills
- SITHFAB005 Prepare and Serve Espresso coffee
- BSBWOR203 Work effectively with others
- SITXFIN002 Interpret financial information
- SITHFAB016 Provide advice on food
- SITHFAB002 Provide Responsible Service of Alcohol
- SITHFAB001 Clean and tidy bar areas
- SITHFAB003 Operate a bar
- SITHFAB004 Prepare and serve non-alcoholic beverages
- SITHIND004 Work effectively in hospitality service
*Elective units for this qualification are current at the time of publication and are subject to change
Entry Requirement
| Admission Requirements | |
|---|---|
| Minimum Age to Apply | All international students must be at least 18 years of age or above at the time of the course commencement to study at RGIT Australia. |
| Academic Entry Requirements | Satisfactory completion of the equivalent of Australian Year 12 or Certificate IV or higher. |
| Language Requirement | |
|---|---|
| IELTS Score (Minimum) | International students, applying either off-shore or on-shore will require: i) Either a minimum IELTS (General) test score of 5.5 or equivalent for direct entry into a VET course, or IELTS score of 4.5 or equivalent with a General English (ELICOS) course (up to 30 weeks) to be taken before the main VET course plus successful completion of RGIT Australia’s Language and Numeracy Test on completion of General English (ELICOS) program. Results older than two years are not acceptable. OR ii) Evidence that they have studied in English for at least five years in Australia, Canada, New Zealand, Republic of Ireland, South Africa, United Kingdom or United States OR iii) Evidence that, within two years of their application date, they have successfully completed in Australia a foundation course or a senior secondary certificate of education or a substantial part of a Certificate IV or higher level qualification, from the Australian Qualifications Framework. OR iv) Applicants originating from students visa assessment levels 1 and 2 (countries) without the required IELTS score must undertake an English Placement Test conducted at RGIT Australia’s campus as part of the enrolment process. If there are concerns about the applicants’ English language proficiency, they will be required to undertake a suitable General English (ELICOS) or EAL program. For further information on student visa assessment levels visit Department of Home Affairs’ website at www.homeaffairs.gov.au. Please note: RGIT Australia will also accept equivalent test results from the following specified English language tests: – Test of English as a Foreign Language (TOEFL) iBT – Test of English as a Foreign Language (TOEFL) PBT – Pearson Test of English (PTE) Academic – Cambridge English: Advanced (CAE) |
Pathway
- Hospitality Operation Package
- Hospitality Commercial Cookery Package
- Hospitality Patisserie Package
Career Opportunities
The course is designed to provide employment opportunities in a variety of supervisory or management positions such as:
- Bar Manager
- Reception Manager
- Kitchen Manager
- Food and Beverage Manager or outlet managers in food and beverage establishments and departments.
Internship or Work Placements
Students are required to undertake a minimum of 200 work-based training hours consisting minimum of 48 complete service periods/shifts with combination of breakfast, lunch, dinner and special function.