This qualification reflects the role of community services workers involved in the delivery,management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
Note: As students who complete this qualification with us will have the ability to register with the Australian Community Workers Association (ACWA), they will need to complete total work placement hours of 400 hours.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
Core Units:
CHCCCS004 Assess co-existing needs
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM013 Facilitate and review case management
CHCDEV005 Analyse impacts of sociological factors on clients in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety
Elective Units:
CHCCSM009 Facilitate goal-directed planning
CHCCSM010 Implement case management practice
CHCCSM012 Coordinate complex case requirements
CHCCSM014 Provide case management supervision
CHCCSL002 Apply specialist interpersonal and counselling skills
CHCDIS017 Facilitate community participation and social inclusion
CHCDIS019 Provide person-centred services to people with disability with complex needs
BSBLDR411 Demonstrate leadership in the workplace
Admission Requirements | |
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Minimum Age to Apply | Be at least 18 years of age |
Academic Entry Requirements | Have completed the equivalent of Year 12 |
Language Requirement | |
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IELTS Score (Minimum) | Have an IELTS* score of 5.5 (test results must be no more than 2 years old). English language
competence can also be demonstrated through documented evidence of any of the following:
o educated for 5 years in an English-speaking country; or
o successful completion of an English Placement Test.
Note that other English language tests such as PTE and TOEFL can be accepted. You are required to provide your results so that we can confirm they are equivalent to IELTS 5.5 |
Students who complete this course may be able to seek employment in a range of community services management roles.