Diploma of Community Services
Course Overview
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centered services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.
All students who complete this qualification at Southern Cross School of Business (SCSB) will have the ability to register with the Australian Community Workers Association (ACWA), they will need to complete a total of 420 work placement hours.
Course Structure
To be awarded this qualification students must successfully complete the following units of competency:
- CHCCCS007 Develop and implement service programs
- CHCCOM003 Develop workplace communication strategies
- CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
- CHCDIV003 Manage and promote diversity
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS004 Manage work health and safety
Electives:
- CHCDEV001 Confirm client developmental status
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCCCS004 Assess co-existing needs
- CHCADV002 Provide advocacy and representation services
- CHCCDE011 Implement community development strategies
- CHCCSL001 Establish and confirm the counselling relationship
- BSBCRT512 Originate and develop concepts
- BSBPEF501 Manage personal and professional development
Entry Requirement
| Admission Requirements | |
|---|---|
| Minimum Age to Apply | Students must be over 18 years of age |
| Academic Entry Requirements | A fully completed Australian AQF Level 4 qualification or High School Certificate qualification or equivalent; or overseas qualifications in Higher Education |
| Language Requirement | |
|---|---|
| IELTS Score (Minimum) | A current IELTS score of 5.5 total or above with no band lower than 5.0;
✓ Proof of completion of an Australian qualification in English language that is of one year or longer duration;
✓ Successful completion of an approved English of Academic Purposes courses meeting IELTS 5.5 equivalent requirements;
✓ Successful score of Upper Intermediate Level of completion of the School’s English Language Placement Test. |
Career Opportunities
Careers and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
- Community Care Manager,
- Coordinator of Volunteer Work,
- Family Services Coordinator
- Support Facilitator (Community Services),
- Community Development Worker for Social Housing
- Community Recreation Coordinator
- Housing Manager
- Community Worker
- Community Services Coordinator
- Case Coordinator (Disability)
- Youth Housing Support Worker
- Family Support Worker
- Access Coordinator
- Pastoral Care Counsellor
- Aboriginal Neighborhood House Coordinator
- Case Coordinator (Community Services)
- Welfare Support Worker
- Disability Team Leader/ Support worker
- Support Facilitator (Disability)
- Early Intervention Worker,
- Community Program Coordinator