Diploma of Banking Services Management
Provider:
Course Code:
FNS50920
CRICOS Code:
111701C
Qualification Level:
Diploma
Course Area:
Management and Commerce
Duration:
78-Week
Study Mode:
Full Time
Location:
Parramatta, New South Wales, Australia
Course Fee:
AUD 16,350 Per Course
Delivery Mode:
Blended Delivery
Target:
International
Intake:
January, February, April, May, July, August, October, November
Course Overview
This qualification reflects a range of roles with team and business result responsibilities in customer contact centres or retail and/or commercial financial services environments within banking or other deposit-taking institutions. Individuals in these roles have autonomy in performing technical operations; apply solutions to a range of often complex problems; and research, analyse and evaluate information from a variety of sources.
They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others
Course Structure
The FNS50922 Diploma of Banking Services Management requires successful completion of the following 12 units of competency.
Core Units:
- BSBLDR522 Manage people performance
- FNSCUS511 Develop and maintain professional relationships in financial services industry
- FNSCUS513 Review business performance
- FNSFMK515 Comply with financial services regulation and industry codes of practice
- FNSINC411 Conduct work according to professional practices in the financial services industry
Elective Units:
- BSBLDR602 Provide leadership across the organisation
- BSBMKG541 Identify and evaluate marketing opportunities
- BSBSUS511 Develop workplace policies and procedures for sustainability
- BSBPEF501 Manage personal and professional development
- BSBWHS521 Ensure a safe workplace for a work area
- BSBTWK503 Manage meetings
- BSBSTR502 Facilitate continuous improvement
Entry Requirement
| Admission Requirements | |
|---|---|
| Academic Entry Requirements | Students must have completed a Certificate IV in Business or relevant qualification. |
| Minimum Age to Apply | Must be at least 17 years of age or older at course commencement. |
| Language Requirement | |
|---|---|
| IELTS Score (Minimum) | An overall valid academic IELTS score of at least 5.5 or equivalent unless exempted. |
Career Opportunities
Potential career outcomes include:
- Team leader or manager roles in branch environments
- Sales and marketing
- Small business banking
- Commercial and legal lending
- Customer contact service centre management