Certificate IV in Leadership and Management
Course Overview
Students of this course will learn leadership and management competencies such as how to communicate effectively as a workplace leader, lead effective workplace relationships and lead team effectiveness, as well as how to implement operational plans, report on financial activity, promote innovation, implement continuous improvement and undertake project work. Students will also learn how to implement and monitor WHS policies, procedures and programs to meet legislative requirements, make presentations, coordinate implementation of customer service strategies and implement customer service standards.
Course Structure
To be awarded this qualification students must successfully complete the following units of competency:
- BSBLDR411 Demonstrate leadership in the workplace
- BSBLDR413 Lead effective workplace relationships
- BSBXTW401 Lead and facilitate a team
- BSBXCM401 Apply communication strategies in the workplace
- BSBOPS402 Coordinate business operational plans
- BSBLDR412 Communicate effectively as a workplace leader
- BSBCMM412 Lead difficult conversations
- BSBWHS411 Implement and monitor WHS policies, procedures and programs
- BSBPEF502 Develop and use emotional intelligence
- BSBSTR502 Facilitate continuous improvement
- BSBPEF401 Manage personal health and wellbeing
- BSBSTR401 Promote innovation in team environments
Entry Requirement
| Admission Requirements | |
|---|---|
| Minimum Age to Apply | Be at least 18 years of age. |
| Academic Entry Requirements | Have completed the equivalent of Year 12. |
| Language Requirement | |
|---|---|
| IELTS Score (Minimum) | Have an IELTS* score of 5.5 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 5.5 |
Career Opportunities
This course reflects the role of individuals desiring to work in frontline management and supervisory positions in a broad range of industries. People in these positions provide leadership, guidance and support to others, as well as assume responsibility for their own performance. They also have some responsibility for organizing and monitoring the output of their team, apply solutions to a defined range of problems and analyses and evaluate information from a variety of sources.
The course is most suited for individuals who are currently or are aspiring to be Coordinators, Supervisors or Team Leaders in small, medium or large firms in both the public and the private sector.