Throughout the course, you will learn a broad range of fundamental leadership and management competencies such as implementing and monitoring WHS policies, procedures and programs, applying critical thinking to work practices, using digital technologies to collaborate in a work environment, build and maintain business relationships and applying communication strategies in the workplace. In addition, you will also learn how to coordinate implementation of customer service strategies, implement customer service standards, and support the recruitment, selection and induction of staff.
Language Requirement | |
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IELTS Score (Minimum) | Valid evidence of attainment of Academic IELTS (International English Language Testing System) overall band score: 5.5, but minimum 5.0 in individual band (test results must be no more than 2-years-old) or it's equivalent. |
When successfully completed this course, you will be confident to seek employment in a small, medium or large enterprise, in a variety of industries, in both the public and private sectors. If you do not have prior work experience, you should expect to enter the industry in positions such as administration assistant or other related position. With substantial work experience, this course prepares you for junior positions such as administration officer or administration coordinator.