This qualification reflects the role of individuals in the community, home or residential care setting
who work under supervision and delegation as a part of a multi-disciplinary team, following an
individualised plan to provide person-centred support to people who may require support due to
ageing, disability or some other reason.
These individuals take responsibility for their own outputs within the scope of their job role and
delegation. Workers have a range of factual, technical and procedural knowledge, as well as some
theoretical knowledge of the concepts and practices required to provide person-centred support.
The skills in this qualification must be applied in accordance with Commonwealth and
State/Territory legislation, Australian standards and industry codes of practice.
To achieve this qualification, the candidate must have completed at least 120 hours of work as
detailed in the Assessment Requirements of the units of competency.
Core Units:
CHCCCS031 Provide individualised support
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCCS040 Support independence and wellbeing
CHCCCS041 Recognise healthy body systems
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTINF006 Apply basic principles and practices of infection prevention and control
HLTWHS002 Follow safe work practices for direct client care
Elective Units:
CHCPAL003 Deliver care services using a palliative approach
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
CHCDIS012 Support community participation and social inclusion
CHCDIS020 Work effectively in disability support
CHCCCS036 Support relationships with carer and family
HLTAID011 Provide First Aid