Certificate III in Business
Course Overview
You’ll learn to prepare documents, presentations and spreadsheets, deliver excellent customer service, apply critical thinking skills, maintain workplace safety and sustainability, and engage in workplace communication. The combination of theoretical and practical course work will give you a great insight into key administrative roles in an organisation.
Course Structure
Students need to complete the following units of competency:
BSBCRT311
Apply critical thinking skills in a team environment
BSBPEF201
Support personal wellbeing in the workplace
BSBOPS304
Deliver and monitor a service to customers
BSBOPS305
Process customer complaints
BSBSUS211
Participate in sustainable work practices
BSBWHS311
Assist with maintaining workplace safety
Design and produce business documents
BSBTEC303
Create electronic presentations
BSBTEC302
Design and produce spreadsheets
BSBSTR301
Contribute to continuous improvement
BSBWRT311
Write simple documents
BSBXCM301
Engage in workplace communication
BSBTWK301
Use inclusive work practices
Entry Requirement
| Admission Requirements | |
|---|---|
| Minimum Age to Apply | Be aged 18 years or over. |
| Academic Entry Requirements | Successful completion of Australian Year 12 or international equivalent |
| Language Requirement | |
|---|---|
| IELTS Score (Minimum) | IELTS proficiency level of 5.5 or above or equivalent. You are exempt from needing to provide evidence of your English proficiency if: You have citizenship or permanent long-term residence and completed secondary or higher education studies in an English-speaking country. You have completed a Certificate IV (AQF level 4) or higher in Australia within the last 2 years.
|
Career Opportunities
Through this course, you will gain fundamental skills and knowledge to:
Design and produce workplace documents
Employ critical thinking skills
Engage with customers and colleagues
Assist in workplace safety procedures
Contribute to continuous improvement