Certificate II in Workplace Skills

Provider:
Course Code:
BSB20120
CRICOS Code:
108050D
Qualification Level:
Certificate
Course Area:
Management and Commerce
Duration:
40-Week
Study Mode:
Full Time
Location:
Surfers Paradise, Queensland, Australia
Course Fees:
AUD 4,500 Per Course
Delivery Mode:
On Campus
Target:
International
Intake:
Monthly

Course Overview

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.
This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.
These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Course Structure

The following 9 (4 core, 5 elective) units of competency must be completed to achieve this qualification. 

  1. BSBCMM211 Apply communication skills 
  2. BSBOPS201 Work effectively in business environments 
  3. BSBPEF202 Plan and apply time management 
  4. BSBSUS211 Participate in sustainable work practices 
  5. BSBPEF201 Support personal wellbeing in the workplace 
  6. BSBTEC202 Use digital technologies to communicate in a work environment 
  7. BSBTEC203 Research using the internet 
  8. SIRXPDK001 Advise on products and services 
  9. BSBTWK201 Work electively with others

Career Opportunities

  • Junior Clerk
  • Junior Personal Assistant
  • Office Assistant
  • Receptionist

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