Diploma of Hospitality Management
Course Overview
This program is designed for those who wish to acquire the necessary skills to become a successful manager in the Australian hospitality industry. Envirotech’s Hospitality program provides students with the technical hospitality business skills to operate at a senior level. Our students gain substantial industry knowledge and a wide range of specialised managerial skills. These enable graduates to be responsible for staff and to make a range of strategic business decisions.
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
Course Structure
The following 31 units of competency must be completed:
Core Units:
- BSBFIM601 Manage finances
- SITXFIN003 Manage finances within a budget
- SITXFIN005 Manage physical assets
- SITXFIN004 Prepare and monitor budgets
- SITXWHS004 Establish and maintain a work health and safety system
- SITXGLC001 Research and comply with regulatory requirements
- SITXHRM003 Lead and manage people
- SITXMGT002 Establish and conduct business relationships
- BSBDIV501 Manage diversity in the workplace
- SITXCCS008 Develop and manage quality customer service practices
- SITXMPR007 Develop and implement marketing strategies
- SITXHRM006 Monitor staff performance
- SITXMGT001 Monitor work operations
- BSBMGT617 Develop and implement a business plan
- BSBMGT517 Manage operational plan
- SITXHRM004 Recruit, select and induct staff
Elective Units:
- SITXCOM005 Manage conflict
- BSBCMM401 Make a presentation
- SITXEBS002 Develop, implement and monitor the use of social media in a business
- SITEEVT013 Determine event feasibility
- SITEEVT005 Plan in-house events or functions
- SITHKOP006 Plan catering for events or functions
- SITHKOP007 Design and cost menus
- SITEEVT010 Manage on-site event operations
- SITXWHS003 Implement and monitor work health and safety practices
- BSBSUS501 Develop workplace policy and procedures for sustainability
- SITXHRM002 Roster staff
- SITXCCS007 Enhance customer service experiences
- SITXMPR004 Coordinate marketing activities
- SITXSITXMPR002 Create a promotional display or stand
- BSBRSK501 Manage risk
Entry Requirement
| Admission Requirements | |
|---|---|
| Minimum Age to Apply | Learners must be 18 years or above.
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| Language Requirement | |
|---|---|
| IELTS Score (Minimum) | Students with English as a second language must have a minimum English level equivalent to 5.5 IELTS.
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Pathway
- SIT - Tourism, Travel and Hospitality Training Package
Career Opportunities
- Hospitality Manager
- Motel Manager
- Sous Chef
- Chef Pâtissier
- Restaurant Manager
Internship or Work Placement
Students need to complete 640 Vocational Placement hours as part of the training package requirements.
Students cannot be issued with a qualification if the Vocational Placement requirement is not met. Our placement officer will coordinate and assist students with this requirement. (Please speak to your trainer for information on hours and working shifts)