Advanced Diploma of Hospitality Management
Course Overview
This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.
This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
Course Structure
The following 33 units of competency must be completed:
Core Units:
- BSBDIV501 Manage diversity in the workplace
- BSBFIM601 Manage finances
- BSBMGT517 Manage operational plan
- BSBMGT617 Develop and implement a business plan
- SITXCCS008 Develop and manage quality customer service practices
- SITXFIN003 Manage finances within a budget
- SITXFIN004 Prepare and monitor budgets
- SITXFIN005 Manage physical assets
- SITXGLC001 Research and comply with regulatory requirements
- SITXHRM003 Lead and manage people
- SITXHRM004 Recruit, select and induct staff
- SITXHRM006 Monitor staff performance
- SITXMGT001 Monitor work operations
- SITXMGT002 Establish and conduct business relationships
- SITXMPR007 Develop and implement marketing strategies
- SITXWHS004 Establish and maintain a work health and safety system
Elective Units:
- SITXFSA001 Use hygienic practices for food safety
- SITHKOP005 Coordinate cooking operations
- BSBCMM401 Make a presentation
- SITXCOM004 Address protocol requirements
- SITXCOM005 Manage conflict
- SITXCRI002 Manage a business continuity crisis
- SITEEVT005 Plan in-house events or functions
- SITEEVT008 Manage event staging components
- SITEEVT010 Manage on-site event operations
- SITEEVT011 Research event trends and practice
- SITEEVT013 Determine event feasibility
- SITHFAB002 Provide responsible service of alcohol
- SITHFAB003 Operate a bar
- SITHFAB004 Prepare and serve non-alcoholic beverages
- SITHFAB005 Prepare and serve espresso coffee
- SITHFAB006 Provide room service
- SITHFAB007 Serve food and beverage
elective units are subject to change.
Pathway
- SIT - Tourism, Travel and Hospitality Training Package
Career Opportunities
- Operations Manager
- Motel Manager
- Area Manager